Privacy Policy
You can download our full privacy policy here or keep scrolling.
Who we are
This is the privacy statement of Malaria No More United Kingdom and Malaria No More UK Trading Company Limited.
This statement generally
This privacy statement explains how we collect and use personal information about you following these headings:
- Types of personal information we collect
- How we use your information
- Where we collect your information from
- Who we share your information with
- If you choose not to give us your information
- How we use your information to make automated decisions
- How long we keep your information
- Where we hold your data internationally
- Using our website
- Your rights
- Changes to our privacy statement
- Contact information and further advice
- Complaints
Types of personal information we collect
We may collect, use and store different types of personal information about you, which we have grouped together as follows. Note that we do not process all of these types of personal information about everyone. The personal information we actually process about you will vary depending on the relationship we have with you:
| Types of personal information | Description |
|---|---|
| Identity data | ID information, including your name, marital status, title, date of birth, gender and National Insurance Number. In some limited cases this will also include your driving licence number and passport information to help us arrange travel and/or process visa applications. |
| Contact data | Where you live and how to contact you, including email, postal address, telephone number and Skype details. |
| Financial data | Your financial position, status and history, including bank details. |
| Transactional data | Details about payments to and from you (including donations).> |
| Contractual data | Details about the services we provide to you. |
| Communications data | What we learn about you from letters, emails and conversations between us, including social media account profiles. |
| Social relationships data | Details about your family, friends and other relationships, including next of kin details. |
| Publicly available data | Details about you which are publicly available, such as on social media platforms or elsewhere on the internet. |
| Marketing data | Details about your preferences in receiving marketing communications from us and our third parties. |
| Consents data | Any permissions, consents or preferences that you give us. |
| Special category personal data | Some types of personal data are defined as special. We will only collect and use these types of data if the law allows us to:
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We do not usually collect Special Category Personal Data of our supporters unless there is a clear reason for doing so, such as participation in a marathon or similar fundraising event or where we need this information to ensure that we provide appropriate facilities or support to allow you to participate in an event.
We may also record relevant health information, particularly if an individual has had malaria. This information is used to allow us to work with you in the most appropriate way possible.
How we use your information
The table below outlines how we may use your personal information and the reasons that we rely on in doing so. Where these reasons include legitimate interests, we explain what these legitimate interests are.
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Fundraising, communications and marketing
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When you visit our website
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Recruitment and volunteering
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Where we collect your information from
We may collect your personal information from the following sources:
- Directly from you (e.g. when you talk to us over the phone or email us)
- Indirectly from you (e.g. from independent event organisers like the London Marathon, or fundraising sites such as JustGiving or Virgin Money Giving or from partners running appeals to raise money for our work or from our individuals capturing data from donate forms/sponsorship forms and then passing them on to us) social networking sites
- Publicly available resources, such as Companies House, the media or online
- Market researchers
- Analytics providers, such as Google Analytics
- Recruitment agencies, background check providers and credit reference agencies
- Former employers or other referees
- CCTV footage
- Intermediaries
If you choose not to give your personal information
Where we need to collect your personal information in order to meet our legal obligations or under the terms of a contract we have with you and you fail to provide that data when requested, it may delay or prevent us from being able to perform the contract we have entered into with you and/or comply with our own legal obligations as a charity.
How we use your information to make automated decisions
You will not be subject to decisions that will significantly impact on you based solely on automated decision-making.
How long we keep your personal information
Generally
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations (for example the collection of Gift Aid). We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with. Where your information is no longer required, we will ensure that it is disposed of in a secure manner.
If you are a job applicant or prospective volunteer
We will retain your personal information for a period of six months after we have communicated to you our decision about whether to appoint you to the role. We retain your personal information for that period so that we can show, in the event of a legal claim, that we have not discriminated against candidates on prohibited grounds and that we have conducted the recruitment exercise in a fair and transparent way. After this period, we will securely destroy your personal information in accordance with our data retention policy which you can request from us at any time.
If we wish to retain your personal information on file, on the basis that a further opportunity may arise in the future and we may wish to consider you for that, we will write to you separately, seeking your explicit consent to retain your personal information for a fixed period on that basis.
Where we hold your personal information internationally
We do not transfer your personal information outside the European Economic Area (EEA).
Using our website
Websites administered by us including www.malarianomore.org.uk and others use cookies. We use cookies to improve the functionality of our websites. Cookies mean that a website will remember you. They make interacting with a website faster and easier (e.g. by automatically filling your name and address into text fields).
In addition, if you subscribe to one of our campaigns or submit a message to one of our websites, the following will also apply:
- All Malaria No More United Kingdom websites collect personal information when you register with us;
- The website you sign up to will collect information such as your name, postcode and email address. Once you register with that website, you will not be anonymous to us when you sign in; and
- We use cookies to allow us to store limited information on an individual’s computer.
Your rights
Access to your information – You have the right to request a copy of the personal information about you that we hold.
Correcting your information – We want to make sure that your personal information is accurate, complete and up to date and you may ask us to correct any personal information about you that you believe does not meet these standards.
Deletion of your information – You have the right to ask us to delete personal information about you where:
- You consider that we no longer require the information for the purposes for which it was obtained
- We are using that information with your consent and you have withdrawn your consent – see Withdrawing consent to using your information below
- You have validly objected to our use of your personal information – see Objecting to how we may use your information below
- Our use of your personal information is contrary to law or our other legal obligations.
Objecting to how we may use your information – You have the right at any time to require us to stop using your personal information for direct marketing purposes. In addition, where we use your personal information to perform tasks carried out in the public interest or pursuant to the legitimate interests of us or a third party then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue.
Restricting how we may use your information – in some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information. The right might also apply where this is no longer a basis for using your personal information but you don't want us to delete the data. Where this right to validly exercised, we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.
Portability – if we process personal information that you provide to us on the basis of consent or because it is necessary for the performance of a contract to which you are party, and in either case that processing is carried out by automated means, then you have the right to have that personal information transmitted to you in a machine readable format. Where technically feasible, you also have the right to have that personal information transmitted directly to another controller.
Automated processing – if we use your personal information on an automated basis to make decisions which significantly affect you, you have the right to ask that the decision be reviewed by an individual to whom you may make representations and contest the decision. This right only applies where we use your information with your consent or as part of a contractual relationship with you.
Withdrawing consent using your information – Where we use your personal information with your consent you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given.
Please contact us in any of the ways set out in the Contact information and further advice section if you wish to exercise any of these rights.
Changes to our privacy statement
We keep this privacy statement under regular review and will place any updates on this website. Paper copies of the privacy statement may also be obtained from the Operations Manager of Malaria No More UK
This privacy statement was last updated on May 2018.
Contact information and further advice
Operations Manager
Malaria No More UK
21-24 Millbank
London
SW1P 4QP
020 3752 5862
Complaints
We seek to resolve directly all complaints about how we handle personal information but you also have the right to lodge a complaint with the Information Commissioner’s Office:
Online: https://ico.org.uk/global/contact-us/email/
By phone: 0303 123 1113
By post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF
Corporate information
Malaria No More United Kingdom is a company limited by guarantee (company number 06648679) having its registered office at 21-24 Millbank, London, SW1P 4QP
Registered charity number: 1126222.
Malaria No More UK Trading Limited is a company limited by guarantee (company number 6648679 having its registered office at 21-24 Millbank, London, SW1P 4QP.